[Case 02]

accelerating-growth-in-student-enrollment-and-administration-efficiency

Education

Accelerating growth in student enrollment and administration efficiency

Driving smarter learning and seamless school operations

[Project Overview]

Faced with the challenge of parents struggling to monitor their children’s progress and receive timely updates from schools, I designed this application to provide seamless progress tracking, effective communication, and easier parental engagement.

[Problem Statement]

Parents often struggle to stay informed about their children’s academic progress and receive important updates from schools in a timely and organized manner, leading to communication gaps and limited parental involvement in education.

[Industry]

Education

[My Role]

Lead Designer

[Platforms]

Mobile Application

[Timeline]

July 2024- Sept 2024

[Persona]

John Mbir

Chief Technical Officer

I just want to easily track my child’s progress and receive important school updates—without delays, confusion, or unnecessary steps.

Age: 29

Location: Accra, Ghana.

Tech Proficiency: High

Gender: Male

[Goal]

Stay updated with their child’s academic progress and performance.

Receive important announcements and messages from the school on time.

Easily communicate with teachers and school administrators.

[Frustrations]

[Process]

[01] User Research

Conduct surveys or interviews with parents to understand how they currently track their child’s progress and receive school updates.

Observe or interview teachers to identify how they share progress reports, assignments, or urgent updates with parents.

Research what devices (smartphones, tablets, computers) parents and schools mostly use.

[01] User Research

Conduct surveys or interviews with parents to understand how they currently track their child’s progress and receive school updates.

Observe or interview teachers to identify how they share progress reports, assignments, or urgent updates with parents.

Research what devices (smartphones, tablets, computers) parents and schools mostly use.

[01] User Research

Conduct surveys or interviews with parents to understand how they currently track their child’s progress and receive school updates.

Observe or interview teachers to identify how they share progress reports, assignments, or urgent updates with parents.

Research what devices (smartphones, tablets, computers) parents and schools mostly use.

[02] Insights

Parents want real-time updates, not delayed reports.

Teachers need an easier way to communicate with many parents at once.

Not all parents are equally tech-savvy.

[02] Insights

Parents want real-time updates, not delayed reports.

Teachers need an easier way to communicate with many parents at once.

Not all parents are equally tech-savvy.

[02] Insights

Parents want real-time updates, not delayed reports.

Teachers need an easier way to communicate with many parents at once.

Not all parents are equally tech-savvy.

[03 Design Solution]

Parent Dashboard with Real-Time Updates

Two-Way Communication Hub

Simplified Onboarding & Accessibility

[03 Design Solution]

Parent Dashboard with Real-Time Updates

Two-Way Communication Hub

Simplified Onboarding & Accessibility

[03 Design Solution]

Parent Dashboard with Real-Time Updates

Two-Way Communication Hub

Simplified Onboarding & Accessibility

[04] Testing & Iteration

Prototype Usability Testing (Figma Demo)

Feedback-Driven Iteration & Retesting

[04] Testing & Iteration

Prototype Usability Testing (Figma Demo)

Feedback-Driven Iteration & Retesting

[04] Testing & Iteration

Prototype Usability Testing (Figma Demo)

Feedback-Driven Iteration & Retesting

[Outcome]

Improved Parent Engagement
Better Student Performance Monitoring and Progress Tracking
A Streamlined and Centralized Communication System for Parents, Teachers, and Schools

[Key Learnings]

Simplification is key

Users value a quick and easy process, especially on mobile.

Simplification is key

Users value a quick and easy process, especially on mobile.

Simplification is key

Users value a quick and easy process, especially on mobile.

Iterative testing pays off

Regular making user-centered research ensured the design met user needs.

Iterative testing pays off

Regular making user-centered research ensured the design met user needs.

Iterative testing pays off

Regular making user-centered research ensured the design met user needs.

Details matter

Simple changes like error checks and mobile optimization made a big difference.

Details matter

Simple changes like error checks and mobile optimization made a big difference.

Details matter

Simple changes like error checks and mobile optimization made a big difference.

Select this text to see the highlight effect

Create a free website with Framer, the website builder loved by startups, designers and agencies.